Confirming that you have read this text implies acceptance of all the following conditions.

CLAIMS WILL NOT BE ACCEPTED DUE TO LACK OF KNOWLEDGE OF THE CONDITIONS SET FORTH HEREIN

Timely notifications will be published at this link:NOTICE BOARD

This page is a digital catalog of available products. We work with over 740,000 items, so the fact that an item is displayed does not mean it is in stock for immediate availability . If a material is needed urgently, the customer must first check stock with the manufacturer to get an approximate delivery time, or use express shipping directly from the manufacturer, or even air freight. As a general rule, we do not handle urgent orders unless this service has been contracted.

Some products in our own stock or from national importers can be delivered within 24/48 hours. For imported products, transit time can be up to 15 days to reach Spain from the date our order is placed. Orders for some brands are placed every two weeks; please keep this in mind. If you have any questions about the delivery of your materials, please contact us. We cannot be held responsible if you schedule an appointment at your workshop before receiving the merchandise and it does not arrive on time.

Proper order planning is essential during periods of high stock turnover (beginning of the competition season) or periods of low or no stock turnover (end of season, summer holidays, or Christmas). In the latter case, delivery times may be delayed due to manufacturer or carrier closures. If you have any questions, please contact us.

95% of the parts sold on this website are intended for motorsport, and therefore may not comply with current road regulations. Any claim regarding the incompatibility of any of these parts must be certified by a qualified and specialized motorsport workshop. We are not responsible for improper installation, incompatibility, noise, etc., of any of these parts if they have been installed in a general mechanic's workshop, quick service center, fast assembly line, or by the user themselves.

We place orders for merchandise weekly according to the days listed below. If an order is placed after the scheduled day, it will not be included in our order until the following week.

All timeframes are approximate and in business days.

Order dates to manufacturers (Attention to brands affected by Brexit, marked in yellow)

• Suspensions: Eibach, Bilstein, H&R, Cobra, Vogtland -> Daily shipments subject to manufacturer availability, transit time 5-6 days. KW/ST/AP/Koni (kit assembly time between 4 and 8 weeks, please inquire). KW/ST/AP accessories subject to manufacturer stock, please inquire. ST suspension lifts -> between 2 and 4 weeks. Bilstein coilovers and B12 kits -> (approx. 8-10 weeks manufacturing time, please inquire if in doubt). Vmaxx (subject to stock) 7-10 days. Note the significant delays at Bilstein for B6-B8-B12-B14-B16 shock absorbers (please inquire about availability). MAD reinforced springs approx. 3 weeks. ST lift kits -> 2-3 business weeks.
• Koni shock absorbers and suspension kits -> 7 to 10 days if the product is in stock at the factory, otherwise the delivery time will be determined by the manufacturer.
• Helix clutch discs -> Subject to manufacturer stock, normally made to order, it takes 5-6 weeks if not in stock.
• Sachs Performance Clutches-> Subject to manufacturer stock, normally manufactured to order, it takes 10-15 days if not in stock.
• EBC discs and pads -> Orders on the 15th and 30th (or next working day), transit time 5-15 days (depending on Customs processing).
• Suspensions: Gazz (made to order, manufacturing time 5-8 weeks), BCRacing suspensions (3-4 weeks if not in stock, please inquire)
• Separators (all brands)-> Every Tuesday, transit time to our warehouse 7 days if we do not have stock.
• Air filters: Green (approximately 2 weeks), BMC 3-4 days (except CDA kits), Pipercross (2-3 days for replacement filters, always subject to availability from the distributor in Spain, otherwise it is 2-3 weeks).
• Goodridge & Hel Performance Brake Hoses -> Every Tuesday, manufacturing and transit time to warehouse 5-6 days (approximately), except for low turnover references.
• Racing gear (Sparco, RRS, OMP, Alpinestars, Beltenick, Sabelt), weekly order from the distributor or manufacturer, transit time (subject to stock) 7-10 business days. Check availability if urgent, stock varies considerably.
• Vibrate-Technics competition stands -> 8-10 weeks (check for stock, sometimes it may be less)
• Steering wheel hubs (Sportline) if we do not have our own stock, orders are placed every 15 days with the manufacturer.
• Roll bars-> Weekly orders, delivery time of 5 to 8 weeks (unless there is stock in the factory, this product is manufactured to order).
• Competition equipment -> Products that are not in our own stock are made weekly, generally on Tuesdays, and the approximate transit time is 7-10 days to our warehouse (subject to manufacturer stock).
• Camshafts: Newman Cams , may need to be custom machined. Although lead times can be shortened, they are usually 2 weeks for manufacturing + 5 days for transit to Spain.
• Exhausts and exhaust systems -> Made to order. Domestic brands: 7-10 days manufacturing time. International brands (Inoxcar, Supersprint, Ragazzon, RM, ...) same lead time + 7 days transit time.
• Ultra-racing suspension reinforcements -> Delivery time 15 days for references in stock in Europe, 6 weeks if they have to be imported from Malaysia (Please inquire).
• Limited-slip differentials and gearboxes -> made to order, approximate delivery time 4 weeks.
• Wheels that require machining (et, color, bolt pattern) have an approximate manufacturing lead time of 4-5 weeks. For example, Japan Racing identifies this machining process as 4H or 5H, meaning the wheel is stock and must be drilled according to the bolt pattern of each vehicle. Transit time from factory to customer is 7 business days.
• Makrolon window kits -> 4 weeks manufacturing time
• Imported tires in stock from the manufacturer (Japan Racing, Rota , Speedline, OZ) 7-10 working days from order confirmation.
• Mechanical parts such as connecting rods, pistons (Wossner), and ARP bolts, if in stock with the manufacturer, have a transit time of 7-10 business days to our warehouse. If not in stock, the production lead time can be up to 4 business weeks. Please inquire for specific details in each case.
• Mechanical parts such as clutches, exhaust lines, etc. Please inquire.
• Silicone sleeves and accessories -> Regular order every 3 weeks. Ask about express orders (3 days). Samco kits (12 weeks manufacturing time).
• Gearboxes -> 3 weeks manufacturing + 1 week transit.
• Custom clothing -> 4 weeks for production.
• Carbone Lorraine (CL Brakes) -> shipments subject to manufacturer stock availability (5 days if in stock), up to 6-8 weeks if manufacturing is required. Please inquire before ordering.
• Reconstructed bridges -> 5-7 days approximately, unless work has to be done on the original one.
• Wind deflectors and trunk mats -> Manufacturing time 3/4 weeks
• Plastic trunk protectors -> Manufacturing time 4 weeks.
• Imported sports seats -> 10-15 days international transit (subject to stock), except for custom seats which may take up to 4 weeks of production + 10-15 days transit.
• Imported competition seats -> Subject to manufacturer stock, please inquire.
• Pedal box -> On-demand order, programming time -> 4 days, transit time 4/5 days.
• Ferodo Racing -> Orders placed every Tuesday, transit time 7 days (subject to manufacturer stock). Express Order (24/48h) +€28
• Carbone Lorraine (CL BRAKES)-> orders every Monday, transit time 10 days (subject to manufacturer stock), if they have to be ordered by the supplier from the manufacturer, approximate term 5 weeks.
• Powerflex: We usually ship on the same day directly from the brand (subject to stock).
• Forge Motorsport, ApRacing, Compbrake, Quaife, Bratex, SATCHELL -> Check delivery times with each manufacturer. Limited-slip differentials, gearboxes, differentials, and quickshifters may take up to 4 weeks to manufacture.

Payment methods

• Bank deposit or transfer
• Credit/Debit Card
• Bizum
• Financing (through an external financial institution)

Contact methods:

We do not provide technical support or customer service through other channels (Twitter, Facebook, Instagram and similar).

No after-sales support is provided in-store for orders placed online.

Our business philosophy is based primarily on the implementation of the latest technologies, both for online contracting and for any other transaction you may need to carry out. For this reason, we do not provide telephone support for order information, but we offer our Customer Service Team through the Contact Form and ticket service from the user panel.

RESPONSIBILITY

The provider disclaims any liability arising from information published on its website, provided that this information has been manipulated or provided by a third party (for example, application listings supplied by manufacturers).

The provider's website may use cookies (small information files that the server sends to the computer of the user accessing the page) to perform certain functions that are considered essential for the proper functioning and display of the site. The cookies used on the website are, in all cases, temporary and solely intended to make subsequent transmissions more efficient; they disappear when the user's session ends. Under no circumstances will cookies be used to collect personal information.

From the client's website, users may be redirected to content on third-party websites. Since the provider cannot always control the content posted by third parties on their websites, it assumes no responsibility for such content. In any case, the provider states that it will immediately remove any content that may violate national or international law, morality, or public order, and will immediately remove the redirection to said website, reporting the content in question to the appropriate authorities.

The service provider is not responsible for information and content stored, including but not limited to, forums, chat rooms, blog generators, comments, social networks, or any other medium that allows third parties to independently publish content on the service provider's website. However, in compliance with Articles 11 and 16 of the LSSI-CE (Spanish Law on Information Society Services and Electronic Commerce), the service provider is available to all users, authorities, and law enforcement agencies, and actively collaborates in the removal or, where appropriate, blocking of any content that may affect or contravene national or international legislation, the rights of third parties, or public morals and order. If a user believes that any content on the website may fall into this category, they are requested to notify the website administrator immediately.

This website has been reviewed and tested to ensure it functions correctly. In principle, its proper functioning can be guaranteed 24 hours a day, 365 days a year. However, the provider does not rule out the possibility of programming errors or unforeseen circumstances such as force majeure, natural disasters, strikes, or similar events that may prevent access to the website.

All items that are specific, such as brake discs, brake pads, metal hoses, spacers, springs, shock absorbers, exhausts, filters, and any product that has an application specifically designed for each vehicle model, will show a generic image of the product, which may not match the product delivered.

Competition products are intended solely for competition use and are not permitted on public roads. The manufacturer provides no warranty on these products; for example, exhaust systems marked GA or GN in the product description. Please contact us if you have any questions.

Most of the products available on Rodiautosport.es have been designed exclusively for use in motorsports and, where specified, comply with the indicated regulations. Some countries prohibit the use of these products on public roads, except in officially recognized competitions. If you wish to install these products on vehicles driven on public roads, we recommend first checking whether they are permitted under the regulations of the vehicle's country of registration. Rodiauto Sport disclaims all liability for the misuse of any of its products.

PERSONAL DATA PROTECTION

The provider is deeply committed to complying with Spanish regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in Article 9 of Law 15/1999, on the Protection of Personal Data (LOPD) and in the LOPD Development Regulations.

INTELLECTUAL AND INDUSTRIAL PROPERTY The website, including but not limited to its programming, editing, compilation, and other elements necessary for its operation, as well as the designs, logos, text, and/or graphics, are the property of the provider or, where applicable, are used with the express license or authorization of their respective owners. All website content is duly protected by intellectual and industrial property regulations and is registered in the corresponding public registries.

Regardless of their intended purpose, the total or partial reproduction, use, exploitation, distribution, and commercialization of these materials requires prior written authorization from the provider. Any use not previously authorized by the provider will be considered a serious infringement of the author's intellectual or industrial property rights.

Designs, logos, text, and/or graphics belonging to third parties that may appear on the website belong to their respective owners, who are solely responsible for any disputes that may arise regarding them. In any case, the provider has obtained express prior authorization from said owners.

Items considered "replicas," such as tires or key shells, are delivered without the brand logo to preserve trademark rights, and the user must adapt it from their old product if desired.

The provider expressly authorizes/does not authorize third parties to directly redirect to specific content on the website, and in any case, they must redirect to the provider's main website.

The provider acknowledges the corresponding industrial and intellectual property rights of their owners, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility on the part of the provider, nor any endorsement, sponsorship or recommendation by the provider.

To report any potential infringements of intellectual or industrial property rights, or any issues with the website's content, please contact us via email.

GENERAL TERMS AND CONDITIONS OF CONTRACT The following is the contractual document that will govern the contracting of products and services through the website www.rodiautosport.es, owned by RODI WEB TECHNOLOGY SERVICES - FZCO (hereinafter the provider). Acceptance of this document implies that the user:

• He has read, understands and comprehends what is stated here.
• That is a person with sufficient capacity to hire.
• That assumes all the obligations set forth herein.

These conditions will have an indefinite period of validity and will apply to all contracts made through the provider's website www.rodiautosport.es.

The provider reserves the right to unilaterally modify these Conditions, without this affecting goods or promotions that were acquired prior to the modification.

IDENTITY OF THE PARTIES On the one hand, the provider of the goods or services contracted by the user is Rodiauto Sport and on the other hand, the user, registered on the website by means of a username and password, for which he has full responsibility for use and custody, being responsible for the veracity of the personal data provided to the provider.

SUBJECT OF THE CONTRACT This contract aims to regulate the contractual relationship of sale and purchase established between the provider and the user when the latter accepts the corresponding checkbox during the online contracting process. This contractual relationship of sale and purchase entails the delivery of a specific product or service in exchange for a price that is determined and publicly displayed on the website, and cannot be canceled once the contract has been terminated.

PROCUREMENT PROCEDURE

The procurement procedure may only be carried out in Spanish. If it can be carried out in another language, this will be indicated before the procurement procedure begins.

To access the services offered by the provider, users must register through the website by creating a user account. To do so, users must freely and voluntarily provide the required personal data.

The user will select a username and password, committing to use them diligently and not to make them available to third parties, as well as to inform the provider of their loss or theft or of possible access by an unauthorized third party, so that the provider can proceed to block them immediately.

The user may not choose as a username words that are intended to confuse others by identifying him as a member of the provider, as well as offensive, insulting and generally illegal expressions or expressions contrary to the requirements of morality and good customs.

Once the user account has been created, please note that, in accordance with the requirements of Article 27 of Law 34/2002 on Information Society Services and Electronic Commerce, the contracting procedure will follow these steps:

• Customer data verification
• Payment verification
• Inspection and packaging upon receipt
• Shipping of the merchandise

In any case, the provider's contracting platform will inform the user, once the contracting procedure is completed, via email regarding all the characteristics, price, transport methods, contracting date and estimated delivery of the contracted product or service.

The website uses industry-standard information security techniques, such as firewalls, access control procedures, and cryptographic mechanisms, to prevent unauthorized access to data. To achieve these objectives, the user/customer agrees that the provider may collect data for the purpose of authenticating access controls.

ORDER DELIVERY AND SHIPPING

Orders will be delivered to the address freely designated by the user. Therefore, the provider assumes no responsibility if the product or service cannot be delivered due to the user providing false, inaccurate, or incomplete information, or if delivery cannot be completed for reasons beyond the control of the assigned shipping company, such as the recipient's absence.

We use GLS as the designated company for small packages and Galiport for heavy or bulky packages; this does not mean that each company does not have a collaborator in areas where it does not have coverage.

In cases where the order is sent directly from the supplier or manufacturer, the default service provider will be listed as GLS, although it may be this or another company designated by the manufacturer or wholesaler (UPS, FEDEX, etc.).

The shipment locator for each carrier will be provided, and in case of an incident, the recipient must provide a solution to the transport company (address modification/correction), collection at an agency, referral to a parcel shop/service point.

In the event of a return, if the order was shipped internationally, a new shipping fee will apply. In the event of an order cancellation, the manufacturer may charge up to 20% of the total order price to cover return shipping, handling, and repackaging costs.

Notwithstanding the foregoing, the provider shall take the measures required of a diligent merchant to ensure that delivery can be made within the agreed time, and if that is not possible, as soon as possible, to the satisfaction of both the sender and the recipient, and therefore no liability may be imputed against the provider.

The provider is not responsible for expenses generated by new shipments due to changes in delivery address.

Any damage to the packaging, however small , must be reported to the delivery driver at the time of delivery for subsequent claims against the carrier (note: open box, damaged box, received and pending inspection, etc.). Failure to do so will exempt the transport insurance from any claim, both from us and from the recipient. Likewise, any damage must be documented with photos and sent to us by email within 24 hours of delivery.

Nor will it be responsible for additional expenses generated when the buyer uses an unsuitable shipping method, for example when it selects in-store pickup and the product must be shipped; in this case, the merchandise will be sent freight collect.

The provider is also not responsible when an unsuitable shipping method is selected, for example, standard shipping for large, bulky items (roll bars, bucket seats, seats, rims, bike racks, tow hooks, suspension bridges, engines, hoods, etc.), as these have their own shipping rates. In this case, if the customer selects standard shipping, they must pay the difference to the carrier upon delivery. In the aforementioned cases, "Peninsular Large Volume Rate" should be selected. If you have any questions, please contact us.

Similarly, the provider will not be responsible for additional expenses arising from shipments to areas where special taxes are in force; these costs (export taxes, import taxes, DUA, IGIC, IPSI) must be borne by the buyer.

Pay special attention to periods when orders may be delayed due to manufacturers' holiday closures or transport delays, especially during the summer or Christmas seasons.

Orders of foreign brands imported exclusively (after placing the order) are not eligible for return.

If an order is placed exclusively with the manufacturer and is in the "Sent to manufacturer" or "Backorder" status and the customer wishes to cancel it, a credit voucher with no expiration date will be issued.

PRODUCTS WITH A PRICE OF 0

Products that show a price of 0 can mean two things:

- That it is a product that the manufacturer has withdrawn from circulation and can never be supplied again.

- If they have to be customized (suits, gloves, boots, etc.) or assembled to order, such as suspensions, gearboxes, rims with specific measurements, etc., in that case the shipping will be charged as a deposit and the interested party will pay the difference before the delivery of the product. This deposit will be extinguished if the customer wishes to cancel the order for any reason.

ISLAND SHIPMENTS:

Please pay special attention to shipments outside the Iberian Peninsula and contact us if you have any questions. Shipments to islands have a special transport rate, which may differ from the price paid at the time of purchase. This applies to products where it is difficult to calculate the weight and/or volume beforehand (brake discs, seats, roll bars, etc.). If there is a difference between the shipping cost paid at the time of ordering and the actual shipping price, this difference will be refunded to the carrier upon delivery of the goods.

Shipments to the Canary Islands, Ceuta, and Melilla include the Single Administrative Document (SAD) in the shipping cost. This SAD is an export duty that the customer must pay to be able to remove the goods from the mainland. This does not exempt the customer from being required to pay other expenses, such as a second SAD (import) upon entry of the goods into these territories, as well as the IGIC (Canary Islands General Indirect Tax) or other applicable taxes.

We do not ship without an invoice, as private individuals, or with a low-priced invoice.

If you know of a transport company and would like to arrange for them to pick up the goods, simply let us know in the comments section.

PRICE AND VALIDITY PERIOD OF THE OFFER

Prices are expressed in Euros (€). Unless expressly stated otherwise, these prices do not include shipping, handling, packaging, shipping insurance, or any other additional services related to the purchased product or service.

The prices applicable to each product will be those published on the website and automatically applied during the final stage of the checkout process. The customer acknowledges that the price of some products may change in real time. In any case, this will always be communicated to users beforehand.

All payments made to the provider will result in the issuance of an invoice in the name of the registered user. This invoice will be automatically sent to the email address provided by the user, as well as included with the purchased product. If the information provided is incomplete, a cash invoice will be issued.

For any information regarding the order, the user will contact us via email at info@rodiautosport.es. In all cases, the order number assigned and indicated in the purchase confirmation email must be indicated in the subject of the message.

GUARANTEES

The products offered have a 3-year warranty unless the manufacturer extends this period. For anything not detailed in this section, please refer to Royal Decree-Law 1/2007.

Claims for springs and suspension kits require a special form that you must request and complete along with the photographs requested therein to send to the manufacturer. In this case, it is not necessary to send the product until it is determined whether the defect is from the product or corresponds to incompatibility or incorrect assembly.

Products under warranty must be accompanied by the following form, detailing the fault or anomaly detected.

Warranty form.

All products sold at Rodiauto Sport come with the manufacturer's warranty . In the event of a malfunction or breakage, warranty claims must be made through the brand's official service center. Any tampering or repairs performed by unauthorized personnel will void the warranty.

Warranty limitations:

• Product with serial number removed.
• Product damaged due to negligence.
• Product that has not been installed correctly.
• Product damaged in a car accident.
• Product that has been customized (e.g., painted, etc.)
• Product with signs of oxidation or other corrosion due to inadequate maintenance.
• Product that has been repaired by an unauthorized party.
• Defective product caused by customer misuse or incorrect installation.
• Individually assembled electronic products (relays and other electronic components).

General wear and tear is not covered under warranty. Always keep your original purchase receipt! All warranty claims require your original purchase documentation .

The deadline for claims regarding incorrect material, incompatibility, missing parts or components is 14 days.

Products intended for competition are not covered by warranty, except for manufacturing defects. These products have been developed for use in motorsport. Neither the manufacturer nor the seller offers any express or implied warranties regarding the design, use, or performance of the products, nor their suitability for any particular purpose. The user assumes all such risks. Under no circumstances will the manufacturer or seller be liable for any damages resulting from the use of these products.

RIGHT OF WITHDRAWAL AND CANCELLATIONS

You have the right to withdraw from this contract within 14 calendar days without giving any reason. The withdrawal period will expire 14 calendar days from the day on which you, or a third party indicated by you other than the carrier, acquired physical possession of the goods.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unequivocal statement ( WITHDRAWAL FORM ) or through your user panel requesting the return of the product or products to be returned, which must accompany the merchandise, sending it postage paid and being responsible for the shipment.

Electrical equipment is non-returnable; in case of malfunction, it must be handled through the warranty process.

To meet the withdrawal deadline, it is sufficient for you to send your communication regarding the exercise of this right before the corresponding deadline expires via the "My Returns" section in your user panel.

You can follow this guide for the process: How to request a refund. (See the returns section).

Once the return is accepted, you have 7 calendar days to send the merchandise to the warehouse, properly labeled with the provided documentation. Returns will not be accepted after this period, and the customer will be responsible for the costs incurred by the return.

Consequences of withdrawal:

In the event of your withdrawal, we will refund the full price of the product in accordance with Articles 97 to 108 of Royal Decree-Law 1/2007 . We will process this refund using the same payment method you used for the initial transaction, unless you have expressly requested otherwise. In any case, the product must be returned in its original packaging, which cannot be used as shipping packaging, and in perfect condition; that is, you must return the product exactly as you received it.

The right of withdrawal does not apply when the user has used the goods, even for assembly, or when the goods are not in the same condition as when they were sent. The right of withdrawal also does not apply to products made to the user's specifications or manufactured specifically for the consumer.

Orders imported from abroad or manufactured on demand do not allow for returns/cancellations because they are goods ordered from the manufacturer to meet the customer's needs.

An order cannot be cancelled when it is delayed due to force majeure, such as weather conditions, strikes, epidemics, pandemics, or any other circumstance that affects the population globally, etc., being aware that these circumstances affect all parties.

The right of withdrawal does not apply when the user purchases items that are incompatible with their vehicle, whether intentionally or due to lack of knowledge, and these items have been imported or ordered from a manufacturer specifically to fulfill a particular order. Please note that products shipped directly from the manufacturer (mostly from abroad) are not eligible for returns or exchanges. If you have any questions, please request technical assistance via email, phone, or WhatsApp.

Refusal of the goods from the carrier in case you do not want the product will incur transport and handling costs that will be deducted from the refund.

Cancellations of material that have been ordered from the manufacturer or wholesaler and are in preparation will be refunded by means of a credit voucher without expiry date.

Products offered in the outlet section are non-refundable; a voucher will be provided for use on another purchase.

Some manufacturers (e.g., Eibach, Bilstein, HR, KW, OZ, MTS) apply a 20% surcharge for repackaging, handling, etc., which will be passed on to the customer. Please inquire for specific details.

Products assembled to order by the manufacturer (seats, suspensions, specific brake kits, etc.) and which, once processed, the customer wishes to cancel will have a penalty of 20% (imposed by the manufacturer) on the amount of the product, whatever the reason.

RETURNS / CLAIMS

In the case of return due to incorrect size (returns of underwear are not accepted), the customer must bear the costs of return and new shipment.

You can request a return through your control panel by accessing your order and selecting the item(s) to be returned. ( Returns guide -> See returns section. )

Once the return is accepted, you will be notified by email. You must return the merchandise at your own expense through the transport company you designate for this purpose, and the customer will be responsible for said shipment.

No returns are accepted (except incompatibility) due to transport delays, inclement weather, Christmas periods or any situation that is not under the control of the company.

Please note that the item must be returned in the same condition in which it was received; otherwise, the return will not be accepted and the return shipping costs will be the customer's responsibility. Remember that the product box should not be used as shipping packaging.

Any merchandise that is not properly identified, at least with the order or return number in a visible manner, will be rejected.

In case of product incompatibility, two situations may occur:

- The user has chosen the wrong reference -> The merchandise must be returned with shipping prepaid and a voucher with no expiration date is issued for the amount of the product (except in cases of imported products or products ordered specifically to fulfill a particular order)

- The part number is correct but incompatible -> This must be verified with a workshop installation certificate. The user may not have the necessary knowledge for proper installation. If the workshop certificate is not provided, a voucher with no expiration date will be issued. If the certificate is provided, the refund will be issued using the same payment method used for the purchase.

Similarly, claims (factory defective merchandise, merchandise sent incorrectly due to a manufacturer's labeling problem, incomplete merchandise, etc.) must be reported within 14 days of receiving the merchandise.

Products that come into contact with the body (gloves, suits, boots, helmets, underwear) are NOT eligible for return or exchange as they are subject to expiration. Therefore, we suggest that users consult the size guides provided by each manufacturer or brand, and if in doubt, request technical assistance via email, phone, or WhatsApp.

In the case of returns during "Free Shipping" campaigns, the shipping cost will be deducted according to the carrier's current rate.

APPLICABLE WARRANTIES

All products offered through the website are completely original, unless otherwise stated in their description.

All of them have a 3-year warranty period, in accordance with the criteria and conditions described in Royal Legislative Decree 1/2007 , of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws.

These warranties will always be honored by the manufacturers, as we lack the technical resources to repair them at our facilities. Shipping, repair, and subsequent return to the customer times vary depending on the product, the manufacturer's location, and the manufacturer's delivery schedule.

Any warranty for a product is declined when it has been used for a purpose other than that for which it was designed, also when it has suffered any type of unauthorized handling or assembled in a manner different from that indicated by the manufacturer.

APPLICABLE LAW AND JURISDICTION These conditions shall be governed by and construed in accordance with Spanish law in all matters not expressly provided for herein.

The provider and the user agree to submit any dispute that may arise from the provision of the products or services covered by these Conditions to the Courts and Tribunals of the user's domicile.

Please pay attention to traffic laws and current regulations when purchasing a product that is not legal or for exclusive use in competition.